As a regular reader of Peter Kim's blog "being Peter Kim" I came across his paper entitled SOCIAL MEDIA PREDICTIONS 2009 which is a collaborative selection of various points of view on the industry and its potential for 2009. For me 4 immediately stand out namely:
- Recession will mean the huge potential to achieve a lot with dwindling budgets will mean that social media will be expedited - as per the entry by Ann Handley " - or rather as she puts it "low cost social media (will) look like the pretty girl at the ball"
- Metrics are to become essential to prove the affect and stave off the critics as per article by Joseph Jaffe "We're going to develop a set of better metrics to help guide, direct and validate 'commitment'."
- Leadership - as Rohit Bhargava says "you may not always start the year as a leader, but you can certainly finish it that way" so we are all now pioneers and adventurers !
- Finally I also found Todd Defren's article to be interesting - as he points out "the tipping point has not only been reached but could still tilt away from social media" - this is an area that we strongly believe in - namely that social media needs to be integrated into all the campaigns that we conceptualise and create if it is to be accepted and taken as seriously as it should be - after all if we really just trust each other as this chart from Forrester shows then the future surely has to be (as Josh Bernoff touched on) to focus on energizing using word of mouth and supporting customers to help each other –rather than what most brands do - namely just talking and telling consumers!"